Terms and Conditions

We do not supply goods to anyone under 18 years old.

Track Listing e,t,c

We do not accept liabilty for the accuracy of the information contained on an album dvd or t-shirt detail pages or on our website which may contain technicial inaccuracies or typping errors.   


Sometimes stock may be listed on our website but we maybe unable to fulfill the order if deleted or unavalable from our suppiers in which case you will get a full refund and our sincere appoligles for any inconvenience caused.



Is by PayPal or cheque/postal orders

Cheques made payable to The Neverland Music Company.


Please allow 7 days for cheque clearance.

Postage and packing is free to all u.k residents.

You will receive an e.mail conformation of your order.

Please check carefully as mistakes cannot be corrected when item has been packed.

Despatch Times

Stock items 24-72 Hours .

Out of stock items please allow 30 days for delivery.

Non Delivery

We T,N,M,C, Obtain A proof of posting for all parcels and cannot accept responsibility for Non–Delivery .However, assistance will be given with all claims .These can take up to 7 weeks

Please ensure your address is 100% correct .

Report discrepancies straight away.

Special Orders.

For these items we require payment in full as we cannot cancel these items once ordered .If we cannot get the required item you will receive A full refund.


All faults/damages must be reported within 7 days of receipt .Replacements will be despatched after original has been received and tested.

This includes Damaged cases where we can post out replacement cases if the customer wishes rather then sending the item back.


Please ring or e.mail or write to us before returning anything .

You may return your order as long as it is in A saleable condition as supplied.

Saleable means still sealed in original packaging

Opened items cannot be returned once opened .

Postage is borne by you and A £1.99 handling charge is made to cover our costs .

Please enclose A cheque for £1.99 Made payable as above with returned goods.

Please send all returns to the below address and mark F.A.O. The Returns Dept.

 The Neverland Music Company

11 The Nook , Chilwell , Beeston,

Nottingham , NG9 5AB

we thank you for you custom.








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